The Principles of Administrative Procedures & Secretarial duties
| S/N |
TOPICS |
| 1. | (CAREER DEVELOPMENT) Importance of administrative duties. The career scope & relevance in the professional industry. |
| 2. | (RESEARCHING, PREPARING & SUPPLYING INFORMATION) Different sources of information, presentation of information in the corporate environment, mailing procedures, filing & telecommunication procedures. |
| 3. | (CORPORATE DOCUMENTS SET UP) Business correspondence, Business documents, salary & employment contracts, reprography & paper handling. |
| 4. | (EFFECTIVE WORK ENVIRONMENT) Health & safety in office, security & confidentiality |
| 5. | (OFFICE PROCEDURES) Work targets & schedules. Planning & monitoring procedures. Managing appointments. |
| 6. | (INTERPERSONAL SKILLS & RELATIONSHIPS) Working relationships, qualities & responsibilities. Receiving visitors. Guest relationships & customer care. |
| 7. | (MATERIALS & EQUIPMENTS) Managing Office supplies, stationery, furniture & equipments |
| 8. | (FINANCIAL CONTROL) Movement of cash, monitoring cash flow, payments & daily financial control. |
| 9. | (MEETINGS) Scheduling different meetings in order of priority. Servicing & recording minutes of meeting. |
* Contact us for more information on this course.